Stu Bykofsky | PACCA blistered in expert's = study

From: Subject: Stu Bykofsky | PACCA blistered in expert's study Date: Wed, 11 May 2005 20:31:59 -0700 MIME-Version: 1.0 Content-Type: multipart/related; type="text/html"; boundary="----=_NextPart_000_0012_01C55668.7B70BA60" X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 This is a multi-part message in MIME format. ------=_NextPart_000_0012_01C55668.7B70BA60 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable Content-Location: http://www.miami.com/mld/philly/entertainment/columnists/stu_bykofsky/10977198.htm?template=contentModules/printstory.jsp Stu Bykofsky | PACCA blistered in expert's = study


	Posted on Thu, Feb. 24, 2005

Stu = Bykofsky \|=20 PACCA blistered in expert's study LACK=20 OF ACCOUNTABILITY CITED MASSIVE problems at the Philadelphia Animal Care and = Control=20 Association revealed by the Daily News last year can = be=20 explained by one big word - accountability. There is none, says Nathan J. Winograd, the animal = shelter expert=20 brought in by the problem-plagued agency to analyze its = operations=20 and write a report guiding PACCA to "no kill" status within = 10=20 years. The day before he left Philadelphia after a 15-day = immersion in=20 PACCA, Winograd gave me an exclusive review of what he = found. "There are incredible inefficiencies here that result in = killing=20 too many animals," says Winograd, a former California deputy = district attorney who lives in San Diego with a wife, two = kids, two=20 dogs and eight cats. Over and over he repeated "PACCA has to clean house," and = he=20 wasn't talking about the oft-dirty animal cages. In how many ways is PACCA deficient? Let Winograd count = the=20 ways: "No written protocols, no adequate staff training, no = adequate=20 staff supervision, no accountability, no integrity in the = data or=20 operations, an inadequate adoption program, no pre-adoption=20 sterilization," he ticks off. Quite a laundry list for what's been called the PACCA = House of=20 Horrors, where some animals are put down within minutes of = their=20 arrival, where others vanish and where animals and the = public=20 routinely are abused. Narrow it down, Nathan. "Accountability is Number One. It's the thread that runs = through=20 every aspect of shelter operations," the 44-year-old = Winograd=20 says. PACCA deserves credit for hiring Winograd to write a = prescription=20 for what's likely to be bitter public medicine for the = shelter,=20 especially since management was in denial for a long time. = The Nov.=20 4 City Council hearing requested by Councilman Jack Kelly = probably=20 provided a wakeup call. One of PACCA's biggest flaws is the computer system, = which lacks=20 integrity, says Winograd. "Right now, virtually any employee = can go=20 to any computer terminal and delete records." That lends credibility to the suspicion that PACCA = staffers have=20 taken animals for either personal use or for sale to a pet = shop. "It's more than possible. It's easy. It's not that = I saw=20 it - I did not see it'" Winograd says. "There is very little = stopping a dog or cat going out that door at 2 o'clock in = the=20 morning." There's an "easy fix," starting with password protection = "so that=20 only key personnel" can get into the computer system. Other=20 protections include making files impossible to delete and=20 duplicating data to create an "audit trail," to avoid cases = such as=20 Dutchess, reported in the Daily News, where one PACCA = worker=20 told the owner the 4-month-old black poodle was in the = shelter and=20 another said it was never there at all. Fixing the long-broken videotape system also would = promote=20 accountability, says Winograd, who will ask that it be fixed = and=20 extended into two additional rooms. Videotaping should curtail the practice of hosing cages = with dogs=20 still in them and other evil practices, such as battering = cats and=20 kittens. Even without videotape, bad staff behavior could be = reduced=20 if supervisors got off their butts and walked around to = supervise,=20 he says. During his PACCA stay, some employees were written up and = one was=20 suspended. "Whether that is the new culture or because I am here I = could not=20 tell you," says Winograd, who declined to name names. He acknowledged the two-headed monster of nepotism and = favoritism=20 still exists and will suggest cures in his report. Shelters where he previously worked - San Francisco and = Tompkins=20 County, N.Y. - set the "new standard" by moving to "no = kill." PACCA=20 needs to do the same. Winograd asks, "Are they killing animals? Yes. Do they = have to=20 kill animals right now? Yes. Are they saving enough given = all the=20 constraints? No. "They can save more." E-mail Stu Bykofsky at stubyko@phillynews.com or=20 call 215-854-5977. This column normally appears Tuesdays and = Fridays. For recent columns, go to http://go.philly.com/byko.<= /I>=20

=A9 2005 Philadelphia Daily News and wire = service=20 sources. All Rights Reserved.
http://www.philly.com=20
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COLOR: #000000; LETTER-SPACING: = -0.05em; TEXT-DECORATION: none } .hammerhead4 { FONT-WEIGHT: bold; FONT-SIZE: 34pt; COLOR: #000000; LETTER-SPACING: = -0.05em; TEXT-DECORATION: none } .hammerhead5 { FONT-WEIGHT: bold; FONT-SIZE: 28pt; COLOR: #000000; LETTER-SPACING: = -0.05em; TEXT-DECORATION: none } .searchbox { BACKGROUND-COLOR: #eeeeee } .searchboxrail { BACKGROUND-COLOR: #eeeeee } .v1search { FONT-SIZE: 10px; COLOR: #000000; FONT-FAMILY: = verdana,arial,helvetica,sans-serif } .v1searchrail { FONT-SIZE: 10px; COLOR: #000000; FONT-FAMILY: = verdana,arial,helvetica,sans-serif } .v1date { FONT-SIZE: 10px; COLOR: #333333; FONT-FAMILY: = verdana,arial,helvetica,sans-serif } .searchboxrule { BACKGROUND-COLOR: #cccccc } .searchformelement { FONT-SIZE: 10px; WIDTH: 160px; FONT-FAMILY: = verdana,arial,helvetica,sans-serif } .searchformelement2 { FONT-SIZE: 10px; WIDTH: 160px; FONT-FAMILY: = verdana,arial,helvetica,sans-serif } .timestamp { FONT-SIZE: 7.5pt } .cvborder { BACKGROUND-COLOR: #bfbfbf } .cvbg1 { BACKGROUND-COLOR: #eeeeee } .cvbg2 { BACKGROUND-COLOR: #eeeeee } .cv1 { FONT-WEIGHT: bold; FONT-SIZE: 8.5pt; COLOR: #0253b7; LINE-HEIGHT: 13pt; = FONT-FAMILY: verdana,arial,helvetica,sans-serif; LETTER-SPACING: -0.05em } .cvnavbullet { FONT-SIZE: 6.5pt; COLOR: #cc0000 } ------=_NextPart_000_0012_01C55668.7B70BA60--